Return And Exchange Policy

At The Delta Mart, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward 7-day return policy to ensure you can shop with confidence.

Conditions for Returns

To be eligible for a return, please ensure that:

  1. The item must be unused and in the same condition that you received it.
  2. The item must be in the original packaging, with all tags and labels intact.
  3. The item must be returned within 7 days from the date of delivery.
  4. A receipt or proof of purchase must be provided.

How to Initiate a Return

  1. Contact Us: To initiate a return, please contact our customer service team at contactusthedeltamart@gmail.com / Whatsapp: 03271107770 with your order number and details about the product you wish to return.
  2. Return Authorization: Once your return request is approved, you will receive a return authorization and instructions on how to send your item back to us.
  3. Shipping Cost: Return Shipping Cost is Free.

Refunds 

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges

If you need to exchange an item for the same product, please contact us at contactusthedeltamart@gmail.com / Whatsapp: 03271107770. Exchanges are subject to product availability.

Regards,
The Delta Mart